One value that we ardently believe in at phamax is ‘truth over harmony’. What does it convey and why is it important in business and while working in a team? There are plenty of situations when it is just easier and more comfortable to avoid or veil the truth, just to maintain a semblance of harmony in an organization or a team. It is not easy to be truthful. It can create conflicts and often hurt somebody’s feelings. So, instead of being straightforward, we skirt the issue, avoid the straight path and let the situation linger.
But, then postponement or not speaking at all can affect the quality of our relationships and the working ambience. Communication is the foundation of any good workplace. Every issue that is not discussed creates distances. Communication becomes difficult because anger and resentment build with time. Sometimes silence may be the way out. But, then something snaps and the last straw breaks the camel’s back. Regretful situations transpire.
Unspoken truth creates uncomfortable situations and the adverse effects are always apparent. All of us have blind spots, as aspects of our behavior, habits or way of working. Often, we may not be aware of them. We recognize them only when someone points them out, and improve and develop ourselves accordingly. Constructive criticism is essential for growth. If truth it dodged, growth is stunted. Our personal growth and the growth of the people around us depends on open and forthright communication.
It is our responsibility to be honest to ourselves. We must be mentally prepared to confront our blind spots and work on it. It is not wrong to make mistakes or fail if there is development or learning involved. Every mistake is a lesson in itself and every challenge is an opportunity to grow. It is also our responsibility to be honest to others. In the same manner that we encourage constructive criticism for ourselves, others should also benefit. But, the imperative question is – How to be constructively critical and help somebody grow without hurting them? The following measures may help: